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Information Quality Guidelines

Background

On December 21, 2000, Congress passed Section 515 of the Treasury and General Government Appropriations Act for Fiscal Year 2001 (the Act). On February 22, 2002, OMB issued final guidance for implementing the Act, which required all Federal agencies to:

  • Issue information quality guidelines ensuring and maximizing the quality, objectivity, utility, and integrity of information, including statistical information, disseminated by the agency;
  • Establish administrative mechanisms allowing affected persons to seek and obtain correction of information maintained and disseminated by the agency that does not comply with the OMB guidelines, and;
  • Report to the Director of OMB the number and nature of complaints received regarding compliance with the OMB guidelines, including how the complaints were resolved.

Purpose

The purpose of these guidelines is to establish guidance for implementing an Information Quality program at the Pension Benefit Guaranty Corporation (PBGC). This revised draft Information Quality guidance is intended to enhance the quality of the information disseminated by PBGC.

You may submit your information quality request (or your request for review of our initial response to your information quality request) to:

Michelle Pegram
Information Quality Officer
Pension Benefit Guaranty Corporation
445 12th Street SW
Washington, DC 20024-2101
 
Fax your request to (202) 229-4042, Attn: Michelle Pegram, Information Quality Officer

Send it by email to infoquality@pbgc.gov(link sends email).

Do not use these procedures to correct personal information, information about an individual's benefits, information about an individual plan's premium obligations or other information not covered by the Information Quality Guidelines. To seek correction of information not covered by the Information Quality Guidelines, please call us at the appropriate number below between the hours of 8:00 a.m. - 5:00 p.m. Eastern Time, Monday - Friday (Participant Inquiries only: 8 a.m. to 7 p.m. Eastern Time, Monday - Friday).

For more information, visit Contact Us.

Participant inquiries: 1-800-400-7242

Plan Administration inquiries: 1-800-736-2444 General inquiries: (202) 229-4000 General Legal inquiries: (202) 229-4020

TTY/ASCII users may call 711.

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